I May Look Calm Shirt

Unisex Heavy Cotton Tee

Do not dryclean; Machine wash: warm (max 40C or 105F); Do not bleach; Tumble dry: low heat; Iron, steam or dry: low heat.

Shipping policy

We value your shopping experience and want to ensure a smooth delivery process. Please take note of our shipping policy below:

Accurate Shipping Address

• Customers are responsible for providing the correct shipping address when placing an order.
• Supergin Store ships based on the address provided. We are not responsible for failed deliveries or unreceived items due to incorrect addresses.
• You have 12 hours after placing an order to request any changes to the shipping information. After this time, the order will be processed, and we may not be able to make modifications or take responsibility for incorrect addresses.

Shipping Information

Estimated Delivery Time = Processing Time + Shipping Time

• Processing Time: 1–3 business days (Monday to Friday, excluding holidays)
• Shipping Time: 5–10 business days (Monday to Friday, excluding holidays)

Shipping Option:

• Standard Shipping: Free – Delivery in 5–10 business days (Monday to Friday, excluding holidays)

Order Tracking

Once your order has been processed and handed over to the shipping carrier, you will receive an email containing your Order Tracking Information. Use this information to track the progress of your shipment.

Return Policy

We accept returns within 30 days of receiving your order. For more details, please review our Return Policy.

Contact Information

If you have any questions or need further assistance, feel free to contact us:

• Email: support@superginstore.com
• Address: 268 Scout Dr, Waxahachie, TX 75165, United States

At Supergin Store, we aim to provide a secure and straightforward payment process. When placing an order, the total amount will include the cost of your selected products and applicable shipping fees as shown in your cart at checkout. You can shop confidently, knowing there are no hidden charges. All payments are securely processed through PayPal’s SSL-encrypted platform, ensuring your personal information remains protected.

Accepted Payment Methods

We accept the following payment options:

• PayPal
• Major credit cards, including Visa, MasterCard, American Express (AMEX), and Discover

How to Pay

PayPal

1. Select “Pay with PayPal” at checkout.
2. Log in to your existing PayPal account or create a new one.
3. Follow the prompts to complete your transaction.

Note: Payments made via PayPal E-Check may take 3–5 business days to clear.

Credit Cards

1. During checkout, choose to pay with Visa, MasterCard, Discover, or AMEX.
2. Don’t have a PayPal account? You can select the “Pay with Debit or Credit Card” option to complete your purchase without creating a PayPal account.

Why Choose PayPal?

• Trackable Transactions: Monitor your payment status effortlessly.
• Enhanced Security: PayPal protects your financial information by processing payments securely without exposing sensitive credit card details.

Thank you for shopping at Supergin Store! Your trust and security are our top priorities. Should you have any questions or need help with the payment process, feel free to reach out to our support team at Support@superginstore.com.

Contact Information

If you have any questions or need further assistance, feel free to contact us:

• Email: support@superginstore.com
• Address: 268 Scout Dr, Waxahachie, TX 75165, United States

At Supergin Store, we aim to ensure your satisfaction with every purchase. Please carefully read our return policy, as all return requests will be handled according to these guidelines.

Eligibility for Returns

We accept returns (exchange for a new product or refund) within 30 days of the delivery date. After this period, we reserve the right to decline return requests.

To qualify for a return, the following conditions must be met:

• The product must remain in its original, unused condition.
• The product must appear as new, without any signs of wear or use.
• The product must have a defect caused by us, such as:
  • Damaged during shipping.
  • Poor-quality printing.

Non-Returnable Issues

We do not accept returns for the following:

• Incorrect size or color selected by the customer.
• Incorrect shipping address provided by the customer.
  (All claims will be verified based on the initial order details provided by you.)

Steps to Request a Return

Step 1: Submit Your Request

Send your request to Support@superginstore.com, including:

1. Your Order Number.
2. Your request (Refund or Exchange for a new product).
3. Clear photos and videos showing the defect.
   • Ensure the evidence is clear, highlights the issue, and displays the product design to verify it was purchased from Supergin Store.

Step 2: Wait for Our Review

• After receiving your request, we will evaluate the evidence and send a response via email.
• Check your inbox frequently (including spam/junk folders) for our reply.
• If the evidence is insufficient, we may ask for additional proof. Respond promptly to avoid delays.

Step 3: Resolution

• If your return is approved:
  • For Refunds:
    • We will process your refund within 3 business days to your original payment method.
  • For Exchanges:
    • Provide the details of the replacement product (size, color, shipping address, etc.) via email.

Important Notes

• Refund Amount: Refunds cover the product value only, excluding shipping fees.
• Refunds will be processed within 3 business days once approved.

In Case of Delayed or Missing Refunds

1. Double-check your bank account or payment method.
2. Contact your credit card company or bank, as processing times may vary.
3. If you still haven’t received your refund after completing the steps above, contact us at Support@superginstore.com.

Contact Us

If you have any questions or need further assistance, feel free to contact us:

• Email: support@superginstore.com
• Address: 268 Scout Dr, Waxahachie, TX 75165, United States